Web Design Sussex
Professional, Affordable & Effective Websites for your West Sussex based business!
We make digital simple. Our purpose is to simplify your frustrations in digital and solve the challenges you face to help make you more money and progressively grow your business.
Web Designers based in Sussex
We work with all types of businesses across Sussex, offering them unrivalled support at all stages from planning, design, through to build and delivery.
We have designed and built hundreds of websites for a broad range of clients from start-ups and local enterprises to multinational companies and charities. Our work ranges from designing sites from scratch to comprehensive re-designs and ongoing maintenance.
Across Sussex, London and further afield, we have built up a strong client base and are always looking for new clients to develop exciting new solutions for.
Delivering excellent customer service, we "make digital simple" for our clients, so they come back to us for support and help with their next big idea or project.
Website problems we solve
We remove the day to day digital challenges that typically frustrate business owners and marketing managers. How? By making digital simple for you so that it always helps rather than hinders your business.
We ensure our web design service will always be simple to buy, simple to use, simple to change and simple to extend.
Here are some of the problems we typically solve for our clients:
Problem: Hard to make updates (Lack of time to manage the site, shelf life of technology has come to an end, the supporting partner has come to an end or refuses to support the technology any more) - this create a business problem
Solution: Purpose built CMS. Fit for purpose. Point and click. Any change. Any time. CMS editing made simple.
Problem: Design that looks unprofessional (Level of client dissatisfaction that is impacting conversion or sign up of new customers).
Solution: When we plan a new website we will review your competitors, look at the sites you love, design using flat, responsive modern design and the latest design trends, a full consideration of your audience and what they want to find, and designing a solution that solves the questions your business needs answering. We then wireframe the site, and only then move to the design phase, including the image colour and branding.
Other problems we solve for our clients...
Websites are complex and there is a lot of room for error. From design to build to delivery, each stage needs to be correct for the site to be a success. Do any of these problems sound familiar?:
- Design that just doesn't work - UX issues (Unusable website that frustrates customers causing them to bounce and go off to a competitor)
- Poor accessibility (Website traffic through mobile accounting for more than half and people hate the experience)
- Poor communication from current agency (missed sales/ ineffective response times etc)
- Poor value from current agency (too expensive, deliverables are not correct etc)
- Hard to get answers from current agency
- Failure to understand your business to provide the right solutions
How would you like to...
- Improve enquiries/sales/conversions
- Improve representation of your company/organisation
- Add new functionality you want to promote
- Create better brand awareness
- Deliver on marketing objectives: More traffic, leads, brand awareness, and exposure
- Make easier updates, add new products and new promotions etc
Based in Sussex
Based in Horsham, we serve clients across Sussex. Ideally we would meet face to face to discuss your requirements, but it is not strictly necessary to do so if you prefer.
We're more than happy to answer any questions you may have so please feel free to get in touch today for a free no-obligation chat. We don't use high pressure sales techniques, we just present our approach and let you make the decision.
Planning for success
No one knows your business better than you, so to ensure the success of your project, we keep you involved every step of the way.
We get your project off to the best start during the initial consultation where we listen to your expectations and needs. Our team then map out the rest of the project based on what you say.
Our comprehensive web design services follows our process of: Plan it Right. Design it Right. Build it Right. But how do we do that?...
- Plan it
We produce sitemaps and wireframes to work out where all the important pages need to be and where elements sit in the page. We make sure you have enough pagetypes to grow the site in the future with minimal development work from us. We may even explore the user journey for your target audiences to make sure they can all find what they want quickly
- Design it
Once you’ve approved the sitemap and wireframes, you can move onto the design stage, this is where we’ll add your branding (logo/graphics images/colour scheme). At this stage additional content may also be required and we can work with you to ensure this resonates with your audience.
- Build it
This is where we do the coding and the website moves into being interactive. Normally building the home page first and getting your approval before moving onto the next pages.
These are the basic parts of the process, of course there may be much more to larger projects such as user research, copywriting, or interactive prototypes.
Once these stages are complete and we have your approval, we move onto the testing stage where we use a range of browsers and devices and our website testing software. Then we are set for launching the new website in all it’s glory when you are ready to go live.
This ongoing communication drives the success of our projects, keeps our clients on our books and returning for future collaborations. To learn more, see what our clients have to say or read up on our approach.
If you'd like to read more, check out this blog post.
Plan it
We produce sitemaps and wireframes to work out where all the important pages need to be and where elements sit in the page. We make sure you have enough pagetypes to grow the site in the future with minimal development work from us. We may even explore the user journey for your target audiences to make sure they can all find what they want quickly
Design it
Once you’ve approved the sitemap and wireframes, you can move onto the design stage, this is where we’ll add your branding (logo/graphics images/colour scheme). At this stage additional content may also be required and we can work with you to ensure this resonates with your audience.
Build it
This is where we do the coding and the website moves into being interactive. Normally building the home page first and getting your approval before moving onto the next pages. Everything receives a thorough test to make sure it works across all devices and at all screen sizes.
These are the basic parts of the process, of course there may be much more to larger projects such as user research, copywriting, or interactive prototypes.
Once these stages are complete and we have your approval, we move onto the testing stage of our web design service where we use a range of browsers and devices and our website testing software. Then we are set for launching the new website in all it’s glory when you are ready to go live.
This ongoing communication drives the success of our projects, keeps our clients on our books and returning for future collaborations. To learn more, see what our clients have to say or read up on our approach.
If you'd like to read more, check out this blog post.
Cutting-edge websites
We strive to design and build you an excellent website, designed to work hard for your business or organisation and a joy for you to work with.
Our platform of choice is ConcreteCMS because it is a cutting-edge Content Management System (CMS) with up to date code, running on very recent versions of PHP which means it has excellent longievity. Therefore you can get many years out of the website, making it a good investment.
We design every website to look modern and to stand the test of time well, using the screen space well, being mobile friendly and will excellent accessibility.
You may have ideas for "phase 2" or "phase 3" after the initial build and almost anything is possible with a quality bespoke website build. You won't be hitting any walls like you can with website builders and may want to view this comparison: Why go for a bespoke website rather than using a website builder?
Supporting Sussex businesses, always
We never undertake a project knowing that our client will have to go elsewhere for support. We want to continue to work with you, supporting you and your website.
Always here to help, we work with you to make your next big idea a reality and answer your technical questions and be proactive, especially when you need help, fast.
We know that support and care for your website is important, that's why we invented support packages, designed to keep on top of your support and maintenance requirements.
To find out more, why not review this article about support and learn why it is so important.
Our 94% client retention rate!
We recently measured our client retention rate over five years and discovered we had kept 94% of our clients on board during that time!*
Working with clients on a daily basis we have forged many ongoing partnerships with our clients and look forward to developing many more in the future. Our clients come back for more work all the time as their marketing and content plans continue to develop and they seek to grow their organisation.
We don’t just love technology, we love people too and enjoy seeing how the right solutions make our clients (and their clients) happy!
*Measured over a 5 year period to Sept 2020
Discover more...
Here are some other pages you may be interested in reading:
What's next?
Contact us for a friendly, no-obligation chat about your project...
Call free
0800 111 4504
95+
Happy clients150+
Websites in our care9+
Years trading94%
Client retention
We started working with David at Made Simple Media when we needed alterations and pages added to our website. He has advised us well on what we might like to add, has always been a pleasure to deal with, is reliable, and responds quickly. I would highly recommend working with David and MSM!
Ella, Park Avenue Recruitment
Great personal service from Made Simple Media to understand our requirements, and explain every step in the design process for our new website. They are always on hand to give support and guidance, and we now have a professional website that is attractive and easy to manage. Many thanks!
Peter, Henfield Theatre Company
Very helpful and professional company and people. They created a trading website for us and were able to even provide the SEO back up and continuing support. The website has been running now for a few years and has increased the online sales dramatically. Very supportive with changes as required. Would definitely recommend.
Adam Stally
Dave was so patient and understanding when it came to explaining the process and how things work. I highly recommend MSM to anyone who needs that extra help understanding the fundamentals of website building.
Matt, Land Solutions (South) Ltd
Due to business expansion I needed to make some amendments to a existing WordPress website. I asked Made Simple Media for some suggestions on the ideas I had and he was super helpful and came up with some great ideas to make the website perform and navigate better. Him and his team then did a great job in putting the ideas to practice and I was kept informed as the work was underway. Highly recommend Dave and his team!
Matthew Naylor, The Performance Zone
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