KSM Auto Clinic
Web Design & Development Web Development ConcreteCMS Hosting
The Challenge
KSM Auto Clinic is a family owned business. It has been in operation since 1980 and is now run by Father and Son, Kevin and James Murray. Based in Horley, Surrey, KSM offer servicing and MOTs for cars and light commercials.
We wanted to produce an attractive new, mobile friendly website with a built in MOT booking system so KSM's clients can easily book their vehicles in any time of day and get their MOT done by their favourite garage in Horley.
Our Approach
Using the clients branding, we designed a modern, up to date website to help offer an attractive shop-front to existing and potential new clients. We further built trust with users by adding some of KSM's glowing reviews, a Google map, contact details and membership logos.
We then build the site on Concrete CMS which has excellent longievity, meaning the client won't need to think about a new website for many years. The MOT booking system is simple, safe and very reliable, taking payments via a secure gateway.
Results
The project has been a huge success in the following ways...
- Increase in website views and MOT bookings
- Easier to make website updates
- Safe, secure online payments
- Promoting brand with increase in trust signals
95+
Happy clients150+
Websites in our care9+
Years trading94%
Client retention
We are delighted with the quality of our new website, which has enabled us to effectively communicate our various areas of work and build an engaged and increasingly active audience. The common-sense design and easy-to-navigate structure has also helped us establish our organisational identity following a full rebrand in 2017. The support has been excellent throughout.
Jack Dixon, Imperial Health Charity
Very helpful and professional company and people. They created a trading website for us and were able to even provide the SEO back up and continuing support. The website has been running now for a few years and has increased the online sales dramatically. Very supportive with changes as required. Would definitely recommend.
Adam Stally
Dave was so patient and understanding when it came to explaining the process and how things work. I highly recommend MSM to anyone who needs that extra help understanding the fundamentals of website building.
Matt, Land Solutions (South) Ltd
Having never had the responsibility of creating a new website for the business before, Made Simple Media could not have made it a more easier and pleasurable experience. From the initial meeting to the end product, we could not have been happier. Made Simple Media quickly grasped what we were looking to achieve in both design style and function.
Tanya
We started working with David at Made Simple Media when we needed alterations and pages added to our website. He has advised us well on what we might like to add, has always been a pleasure to deal with, is reliable, and responds quickly. I would highly recommend working with David and MSM!
Ella, Park Avenue Recruitment
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